Lake Kivu Serena Hotel Gisenyi Exterior photoLake Kivu Serena Hotel Gisenyi Exterior photoLake Kivu Serena Hotel Gisenyi Exterior photo
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From243US$ /night
Check-in
16Apr2026Select date
Check-out
17Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Gisenyi Rwanda, Gisenyi, Rwanda, 00100
-
Next to the sandy beach
Great
8.7
8.6
/10
4.0
4.3
/5

Lake Kivu Serena Hotel - A beachfront 4-star hotel with private beach, outdoor pool, and conference facilities

Overlooking a private stretch of sandy beach on Lake Kivu, Lake Kivu Serena Hotel provides 66 rooms with air conditioning, satellite TV, and free Wi-Fi. Select accommodations include seating areas and balconies with views of the lake or gardens. The property features an outdoor swimming pool, a gymnasium, and two floodlit tennis courts. Dining options include The Lake Restaurant, serving British cuisine with lake views, along with a poolside bar and beachfront Ziwani Café for evening cocktails. Corporate guests have access to conference rooms and a boardroom. The hotel is 3 km from Gisenyi town center and 5 km from Goma International Airport.

Pros

Private beach access with lounging areas and water sports facilities

Multiple dining venues including a lake-view restaurant and beachfront café

Business-friendly amenities with conference spaces and high-speed Wi-Fi

Recreational options like tennis courts and a waterfront pool

Cons

Kigali International Airport is 200 km away

Lake swimming may be affected by floating debris

“Lake Kivu Serena Hotel impressed me with its beautiful lakeside grounds and attentive staff; the private beach access and ample breakfast options are definite highlights. I especially appreciated the spacious rooms, many boasting stunning lake views, alongside the convenience of being near local attractions. It's a place where tranquility and attentive service come together nicely.”
Hotel logo
Isla BrownEditor-in-Chief at Bedfontlakes
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Select your room type

Lake Kivu Serena Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room
2 persons
23 m² 
1 Double bed
Shower
Coffee machine
Family Room
2 persons
25 m² 
2 Double beds
Shower
Coffee machine
Suite
2 persons
40 m² 
1 King-size bed
Coffee machine
Bathtub

Price and Room Availability Calendar

Check latest rates for your lake stay!

Facilities

Lake Kivu Serena Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Private beach

Sports & Fitness

  • Fitness centre
  • Tennis court

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Electric blankets

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Lake Kivu Serena Hotel Location

Gisenyi Rwanda, Gisenyi, Rwanda, 00100
Map view
Gisenyi Rwanda, Gisenyi, Rwanda, 00100
Nearby
Beach
Gisenyi Beach
230 m
Gisenyi Public Beach
380 m
Ave de l'Indépendance
Green Hills Ecotours
480 m
Restaurants
Bistro Restaurant & Wine Garage
450 m
btwn Ave de l'Indépendance & Ave de la Coopération
Calafia Cafe
1.1 km
Avenue de la Revolution
New Tam-Tam Bikini Bar & Restaurant
16.1 km
Avenida De La Production
Hotel Italiano Al Lago
16.3 km
300 Metres from Soccer Field
Explore Gisenyi
Activities Around Lake Kivu Serena Hotel
Top Attractions
Activities
Dining
Entertainment
Gisenyi Beach
3 minutes walking
Gisenyi Beach features soft sand and scenic views of Lake Kivu, perfect for relaxation and picnics.
Main Market
14 minutes walking
The vibrant Main Market showcases local crafts, fresh produce, and authentic Rwandan culture.
Centre d'Accueil de l'Eglise Presbyterienne
12 minutes walking
This beautiful church is known for its stunning architecture and welcoming community events.
Presbyterian Church Rwanda
12 minutes walking
A significant religious site offering insight into local faith practices and community activities.
Gisenyi Public Beach
5 minutes walking
Relax by the water or enjoy a swim at Gisenyi Public Beach, known for its peaceful atmosphere.
Green Hills Ecotours
6 minutes walking
Ecotours offer kayaking and hiking adventures, showcasing Rwanda's natural beauty for thrill-seekers.
Yoga Classes
10 minutes driving
Local studios provide yoga sessions focusing on relaxation, meditation, and wellness for all levels.
Bistro Restaurant & Wine Garage
6 minutes walking
Casual dining with a diverse menu, the bistro is known for its fresh ingredients and local wines.
Calafia Cafe
13 minutes walking
This cozy café serves delicious coffee and light meals, perfect for a quick stop during your day.
Kivu Club
25 minutes walking
A lively spot for nightlife, Kivu Club features music, dancing, and a vibrant atmosphere for all ages.
Chez Ntemba
30 minutes walking
This bar is popular for its relaxed vibe and features live music events, drawing a friendly crowd.
Exploring the lakeside
City Centre
Gisenyi9 min  ·  700 m
Airports
Goma (GOM)9 min  ·  5.8 km
Bukavu Kavumu (BKY)251 min  ·  167.2 km
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Property information and rules
Check-in
from 14:00-23:30
Check-out
from 01:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
At the hotel Lake Kivu Serena guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
44

Reviews and Ratings

Feedback about Lake Kivu Serena Hotel from previous guests about their experience.
Review score
Based on 87 verified reviews
9.0/10
Perfect
95%
Recommend
Cleanliness
8.8/10
Comfort
9.1/10
Facilities
8.5/10
Free Wi-Fi
9.1/10
Location
9.4/10
Staff
9.2/10
Value for money
8.4/10
Pros
Friendly staff
Efficient service
Lakefront location
Good breakfast
Nice bar
Cons
Mediocre management
Construction noise
Guest reviews
based on 359 reviews
4/5
based on 178 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Lake Kivu Serena Hotel
How far is Lake Kivu Serena Hotel from the center of Gisenyi?
The hotel is located just 3 km from the center of Gisenyi.
What is the distance from Lake Kivu Serena Hotel to Goma International Airport?
The hotel is 5 km from Goma International Airport.
Does Lake Kivu Serena Hotel have a private beach?
The hotel features a private beach reserved exclusively for guests.
What facilities does Lake Kivu Serena Hotel offer for relaxation?
Guests can enjoy an outdoor swimming pool and a spa and wellness center.
What dining options are available at Lake Kivu Serena Hotel?
The hotel features an on-site restaurant, The Lake Restaurant, which serves British cuisine and light fare.
What are the check-in and check-out times for Lake Kivu Serena Hotel?
Check-in is from 14:00 and check-out is until 11:30.
Is parking available at Lake Kivu Serena Hotel?
Private parking is available on-site for free.
Can guests in Lake Kivu Serena Hotel access free Wi-Fi?
Free Wi-Fi is available in all guest rooms.
Does Lake Kivu Serena Hotel offer airport shuttle services?
The hotel provides paid airport shuttle services for guests upon request.
What amenities are available in the rooms at Lake Kivu Serena Hotel?
Rooms are equipped with air conditioning, a flat-screen TV, and a kettle.
Is breakfast offered at Lake Kivu Serena Hotel?
Breakfast is available for an additional charge of 26 USD.
Is there a fitness center at Lake Kivu Serena Hotel?
The hotel features a fitness center for guests to use.
Check-in
16Apr2026Select date
Check-out
17Apr2026Select date
Rooms and Guests2 Guests, 1 Room