What is the check-in and check-out policy at Four Seasons Hotel Hangzhou At West Lake?
Check-in is at 15:00 and check-out is by 12:00.
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Four Seasons Hotel Hangzhou At West Lake
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Key details
About the Hotel
5 Lingyin Road, Hangzhou, 310013,
- Close to Quyuanfenghe Garden
Perfect
9.4
9.8
5.0
4.8
Four Seasons Hotel Hangzhou At West Lake - A lakeside retreat with private villas, award-winning dining, and garden suites near UNESCO-listed West Lake
Set along the banks of West Lake, Four Seasons Hotel Hangzhou at West Lake features 81 rooms and villas, including private residences with indoor pools and traditional gardens. Accommodations like the Garden Terrace Room and Lagoon Suite offer pond or garden views, marble bathrooms with deep soaking tubs, and private terraces. Jin Sha, the hotel's signature restaurant, serves authentic Jiangzhe cuisine prepared by Executive Chef Wang Yong, complemented by specialty teas and wines. Guests can join a private cycling tour of West Lake, participate in seal carving with master engravers, or unwind at the spa with treatments like the Emperor's Sala Bath and String Resonance Massage. Four Seasons is located steps from West Lake and a 10-minute drive from Hangzhou Chengzhan Railway Station.
Pros
Private villas feature indoor pools, fitness centers, and private gardens.
Jin Sha restaurant offers 11 private dining rooms with lagoon views.
Proximity to UNESCO-listed West Lake, accessible via hotel bicycles.
Spa treatments incorporate local ingredients, such as wild figs and red dates.
Cons
The nearest airport, Hangzhou Xiaoshan International, is 35 km away.
Some ground-floor rooms may experience ambient noise from garden pathways.
“This hotel cultivates a genuinely serene experience; its thoughtful design fosters relaxation within Hangzhou's landscape. The architectural harmony, particularly the garden, adds to a quiet sense of luxury. I found the service notably attentive, completing a stay rooted in both comfort and local charm.”
Select your room type
Four Seasons Hotel Hangzhou At West Lake offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Garden View Room Double2 persons63 m²2 Double bedsGarden viewAir conditioningBathtubroom details
- Garden Terrace Room Double2 persons73 m²2 Double bedsGarden viewAir conditioningBalconyroom details
- Premier Garden View Room Double2 persons63 m²2 Double bedsGarden viewAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check latest rates for your lake stay!
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Check-in/ Check-out
Facilities
Four Seasons Hotel Hangzhou At West Lake offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Facial
- Treatment room
- Beauty treatment
- Full body massage
- Foot massage
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Patio
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Location
5 Lingyin Road, Hangzhou, 310013,
Explore Hangzhou
Explore Hangzhou's Surroundings
Yue Fei Temple
6 minutes' walk
A historic temple dedicated to the famous general Yue Fei, offering cultural insights and beautiful architecture.
Su Causeway
6 minutes' walk
A serene walking path lined with willows, providing stunning views of West Lake and a peaceful atmosphere.
Zhejiang Provincial Museum
15 minutes' walk
Showcases the region's rich history and culture through various collections, with free entry on certain days.
Hangzhou Botanical Garden
20 minutes' walk
A beautifully landscaped garden featuring diverse plant species, ideal for a leisurely stroll or family visit.
Hiking at Fei Lai Feng
30 minutes' walking
Thrilling hiking trails with scenic views, suitable for adventure seekers looking to explore nature.
Tea Tasting at China National Tea Museum
25 minutes' walking
Relaxing experience tasting various teas, with insights into Hangzhou's tea culture at this informative museum.
WL Bistro
4 minutes' walk
Casual dining featuring a mix of local and international dishes, known for its cozy atmosphere and seasonal specials.
Lou WaiLou
17 minutes' walk
Renowned for its Hangzhou cuisine, this restaurant offers a historic setting and signature dishes like West Lake Fish.
Hangzhou Theater
15 minutes' drive
A vibrant venue hosting a variety of performances including ballet and drama, suitable for all ages and tastes.
V Bar
10 minutes' drive
A trendy lounge with live music and a relaxed vibe, perfect for unwinding and enjoying crafted cocktails.
Exploring the lakeside
Interested in early booking discounts?
Get exlusive rates right now!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of CNY 308.02 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Chinese
Year renovated:
2010
Number of rooms:
80
Reviews and Ratings
Feedback about Four Seasons Hotel Hangzhou At West Lake from previous guests about their experience.
Guest reviewsShow more reviews
FAQs
About Four Seasons Hotel Hangzhou At West Lake
How far is Four Seasons Hotel Hangzhou At West Lake from Hangzhou Xiaoshan International Airport?
The hotel is 35 km from Hangzhou Xiaoshan International Airport.
What are the nearby attractions to Four Seasons Hotel Hangzhou At West Lake?
Nearby attractions include Lingyin Temple (3 km), West Lake Museum (1 km), and Leifeng Pagoda (2 km).
What dining options are available at Four Seasons Hotel Hangzhou At West Lake?
The hotel features two on-site restaurants: Jin Sha serving Hangzhou, Shanghai, and Cantonese food, and West Lake Bistro offering continental cuisine.
Is there a swimming pool at Four Seasons Hotel Hangzhou At West Lake?
Yes, the hotel has an imperial-style indoor swimming pool with nature-themed artwork.
What amenities can guests expect in their rooms at Four Seasons Hotel Hangzhou At West Lake?
Rooms include a flat-screen TV, air conditioning, an electric kettle, and soundproofing.
Does Four Seasons Hotel Hangzhou At West Lake have any wellness facilities?
The hotel offers a spa and wellness center with a variety of beauty treatments, massages, and relaxation areas.
Is parking available at Four Seasons Hotel Hangzhou At West Lake?
The hotel provides on-site parking for guests.
Can guests at Four Seasons Hotel Hangzhou At West Lake enjoy breakfast?
Breakfast is available for an additional charge of 336 CNY.
What activities are available for children at Four Seasons Hotel Hangzhou At West Lake?
The hotel offers babysitting services and a children's play area.
What languages are spoken by the staff at Four Seasons Hotel Hangzhou At West Lake?
The staff speaks multiple languages, including English and Mandarin.
How far is Four Seasons Hotel Hangzhou At West Lake from the city center?
The hotel is approximately a 10-minute drive from the city center.
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